Frequently Asked Questions
(FAQs) - My Account
How to create an account in WELLBET?
All you need to do is visit our WELLBET Home Page and click on "Register" button to open the registration page. Enter the following information to create your account:
Login Name - Used to login to your account;
Password - Allowed case sensitive, contains at least 6-16 mixed of alphabetical and numeric characters. (at least 2 numbers.);
Name - The registered name of account holder, must match with the name on the bank account for widthrawals.
Email /Mobile - Easy to keep in touch with you, and offer you up to date information;
At the same time, you are asked to accept all the terms and conditions of WELLBET site, confirm that you have reached the age of 18 and above to complete this agreement.
What should I do when I "Forgot Password" or entered with "Incorrect Password" ?
Click on Home Page, you will see under the Login Form, there is a "Forgot Password" function. Enter your Login Name, Registered Name, Verification Code, you can choose options whether via SMS or email to verify password reset.
Please check and verify the password you entered is correct, take note on case sensitive passwords.
If there is still error, please contact our Customer Service Support or E-mail us at [email protected]
Is my personal information secured?
WELLBET will not disclose your personal information to any third parties, unless received a court leaflet or the requirements of the feasibility of the law and judgment.
We have the right to provide the necessary personal information to the relevant third party payment platform service providers and financial insurance institutions through the website to complete the payment requirements.
All the personal information provided by the user, which will be transmitted through the secure port (SSL 128 bit encryption Standard) and stored in the public cannot enter the secret environment. Internal access to all data is restricted and closely monitored.